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The Great Webinar Debate…Service Provider Comparison

March 11th, 2010 3 Comments »

OK…so since GoToWebinar recently whacked its prices up from $99/month to $499/month, there have been a lot of unhappy Webinar users searching for  & comparing the players in the market.

It seems the debate rages on!  So here is my comparison…

After having done some pretty stringent testing on the Dim Dim format in comparison to the Adobe & GTW formats over the past few weeks, the feedback from my attendees is very positive.

We were able to set up 3 computers side by side to see what presenters & attendees were seeing respectively.

From my point of view, it is the case of getting used to a new format but it is very intuitive.

I’m signed up on the Pro Package & I can still email invitations out to potential attendees & reminder emails prior to the Webinar starting – you just have to play around with the preferences for that particular Webinar.

I also like that you can create simple widgets to import into your social media accounts

In terms of the private & public chat option, you can actually hide this by moving it out of the attendees screen & over to the right of your screen, which we didn’t realise initially.

Where GTW misses out is that you can’t upload your PowerPoint files into the system & so the video playback doesn’t transfer so well.

Where Adobe scores higher than Dim Dim in my view is that once you have uploaded the PowerPoint presentation, the presenter can see the main slide show view with the notes section for each slide by the side.  Dim Dim either doesn’t do that or I haven’t worked out how to do that yet.

However, Adobe’s PowerPoint slide viewing area is smaller than Dim Dim’s & one or two of my attendees complained that it was too small.

Where GTW & Adobe do really well is that you can have more than one presenter on all their packages – but in Dim Dim you have to be on the Webinar package to do that (which is still cheaper than the others anyway, so not really an issue).

Where Dim Dim does really well is their customer support.  GTW were accessible but didn’t carry through on their promises, whereas Adobe weren’t as accessible.

So after my recent weeks of trials, I would recommend…. (drum roll, please)…………… Dim Dim (click on this link to find out more):

www.dimdim.com

Cheers Olli